Heavy Arrow Industry, LLC Privacy Policy

Effective date: November 10, 2026

This Privacy Policy explains how Heavy Arrow Industry (“we,” “us,” or “our”) collects, uses, and protects information from applicants, workers, and contractors, including information used for our text messaging program.

Information We Collect

When you submit an application or contact us, we may collect:

• Your name and contact information, including mobile phone number and email address

• Information about your work history, certifications (such as MSHA training), and availability

• Your text message consent choice (Yes or No), and the date and time you submitted it

• Records of text messages we send to you and your replies, such as STOP or HELP

How We Use Information

We use your information to:

• Review applications and communicate with you about work opportunities

• Send work-related text messages you have agreed to receive, including MSHA training and refresher class schedules and requests for your availability for jobs

• Keep records of your consent and honor your opt-out requests

• Meet legal, safety, and compliance requirements, including training and certification requirements

Text Messaging and Mobile Information

We only send text messages to people who have opted in. We do not sell, rent, or share mobile phone numbers or text message opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for help, or contact us using the information below.

Service Providers

We use service providers to help us operate, such as our text messaging platform and the tools we use to collect and store application responses. These providers may access your information only to perform services for us and are not allowed to use it for their own marketing. This sharing does not include text message opt-in data and consent for marketing purposes.

Other Disclosures

We may disclose information if required by law, to respond to legal requests, or to protect the rights, safety, and property of Heavy Arrow Industry, LLC, our workers, or others.

How Long We Keep Information

We keep application information and consent records for as long as needed for the purposes above or as required by law. If you ask us to delete your information, we will do so unless we are required to keep it.

Security

We use reasonable measures to protect your information. No method of storing or transmitting information is completely secure, so we cannot guarantee absolute security.

Your Choices

You may opt out of text messages at any time by replying STOP. You may also contact us to ask about, correct, or delete your information.

Children

Our website and application are intended for adults. We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last changed.

Contact Us

Heavy Arrow Industry, LLC

1100 NW Loop 410, Suite 700, Castle Hills, TX 78213

admin@haindustry.com

(210) 249-0110